Frequently Asked Questions

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    Graduation

  • Why am I graduating in absentia?

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    It is with huge regret that the University has taken the very difficult decision to replace our December 2020 graduation ceremonies with a virtual celebration.  The University has not taken this decision lightly and, providing you qualify, you will graduate in absentia in December. Whilst your graduation might not happen in person in December, you will still be issued with your official graduation documentation as soon as is reasonably possible and practicable after December.

  • Will I still have a graduation ceremony?

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    Yes. Though your formal graduation will take place in absentia, we will be holding graduation celebrations at a later date. We are currently investigating the possibility of holding these in Summer 2021, subject to advice and guidance from Government and public health officials. You will be contacted by the University to let you know the details. Please make sure the University has the most up to date contact details for you by updating your details in Liverpool Life or, for those studying online, with Laureate Online Education. Please ensure you have updated these details as soon as you can. You can also update your details after you have graduated by registering for your alumni account.

  • Can I postpone my graduation?

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    If you wish to postpone your graduation to December 2020 you may do so, however this can only be done once and we are currently unable to guarantee that graduations will be taking place in December 2020.

  • How will I find out when my graduation celebration will be?

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    We are still working out the details for the graduation celebrations. As soon as they are available, the University will contact you with details of your celebration. Please make sure the University has the most up to date contact details for you by updating your details in Liverpool Life or, for those studying online, with Laureate Online Education. Please ensure you have updated these details as soon as you can. You can also update your details after you have graduated by registering for your alumni account.

  • What is the difference between graduating in absentia and postponing my graduation?

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    To graduate in absentia is to have your degree conferred upon you in your absence. Your certificate will then be sent to your permanent address. To postpone is to elect to defer your graduation so that you can attend your ceremony in person in the next graduation period, normally approximately six months later. You will therefore not receive your certificate until you either attend a ceremony in person or choose to have your degree conferred upon you in your absence (in absentia) at the next scheduled graduation ceremony. You may only postpone your graduation on one occasion.

  • When will I get my certificate?

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    Communications will be sent out in the coming days regarding when your certificate will be dispatched to you. Certificates will be sent to the permanent address that you updated prior to finishing with the University in the summer. If, by the end of October, you believe that you have not received this email please contact verify@liverpool.ac.uk.

    In the meantime, you can access the digital version of your certificate using the Graduate Documents Portal. If you haven’t done so already, the registration process for this portal will only take you two minutes after which time you will be able to access your account.

    You will not be able to access your documents until you have received an e-mail alerting you to fact that this service is available. If you believe that you haven’t received this email then you’ll simply need to email verify@liverpool.ac.uk to request one.

    You will need to provide the following security information during registration:

    • University of Liverpool student ID number
    • Managed Windows Service (MWS) username. Alternatively, online students can provide their e-mail address used to login and access their content (i.e. a.smith@online.liverpool.ac.uk)
    • Date of birth
    • Surname

    If you do not have this information, your account may need to be manually approved, and this will cause a delay in you being able to access your documents.

  • When will I get my HEAR report?

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    You will be emailed once your HEAR is made live through the online Graduate Document Portal. You can then choose to share your HEAR with any third party through this portal, following the guidelines within the website. 

  • How can I share my HEAR report with employers and other third party organisations?

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    You will be emailed once your HEAR is made live through the online Graduate Document Portal. Should you need to share this with a third party organisation, you simply need to follow the links within the portal itself.

  • When will my student computing account remain active until?

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    Your student computing account will remain active until after your official end date (or graduation date, if this is later). You will receive an email two weeks before that date with details about when your account will be closed.
    If you are an undergraduate returning as a postgraduate your account will be automatically extended once your course details have been updated to reflect your new programme of study: you will not receive the warning email. If you do, you should provide the CSD Service Desk with proof of acceptance on your new programme so that we can ensure your account remains available to you.
    If you are continuing to work with your department beyond graduation and need to extend your account, we will require a supporting letter or email from your University Head of Department.

  • When will my student computing account remain active until?

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    Your student computing account will remain active until after your official end date (or graduation date, if this is later). You will receive an email two weeks before that date with details about when your account will be closed.
     
    If you are an undergraduate returning as a postgraduate your account will be automatically extended once your course details have been updated to reflect your new programme of study: you will not receive the warning email. If you do, you should provide the CSD Service Deskwith proof of acceptance on your new programme so that we can ensure your account remains available to you.
     
    If you are continuing to work with your department beyond graduation and need to extend your account, we will require a supporting letter or email from your University Head of Department.

  • Careers

  • Can I access support after graduation?

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    Yes, the Careers & Employability team want to continue to support you into your early career. We have set up a new package of digital tools and resources to help you enhance your employability. We have also partnered with Handshake to connect employers directly with University of Liverpool students and bring you the best jobs, virtual events and career resources – all in one place. Join Handshake today and email careers@liverpool.ac.uk for early careers support.

  • What is Handshake?

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    Handshake replaces Career Hub as the new employability platform for University of Liverpool Students and graduates.

  • I haven’t found a job yet, can you help?

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    We’d be happy to help! If you studied on campus, you can still access support from the Careers and Employability team after graduation. We can help by checking your CV or job application form, offering 1-2-1 careers advice, practice interviews and support with all aspects of the job application process. You can now register for Handshake to access Careers support. All graduates are also welcome to join Liverpool Connect, our online networking platform where you can connect with alumni around the world, at different stages in their lives and careers who want to offer the advice and support.


  • I’m worried about my future job prospects, can you help?

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    These are uncertain times, and the likely impact on the jobs market is difficult to predict. We are doing our best to keep you up to date with the latest information and are investing all of our efforts into helping you move forward by offering you free digital tools to enhance your skills, and by working with employers who are recruiting now and posting their opportunities on Handshake. A lot is unknown, but there are definitely things we can do to help. Join Handshake for jobs, events and resources and visit the ‘Kick-start your career’ section of this website to access to the best employability enhancing digital tools and experiences.

  • I’m considering doing a masters, will it help with my career?

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    Not all graduate or professional level jobs require a postgraduate qualification, but some vocational roles do. If you are still not sure what to do after graduation doing a masters could help, especially if you are considering specialising or moving into a new field. Recent research suggests that postgraduates are around 12% more likely to be in a more senior professional role, and 3.5% more likely to be satisfied with their employment, so it is worth considering this as an option.

  • Alumni

  • How do I update my contact details?

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    To ensure you recieve communications from the Alumni Relations team update your details using our online form here or email us on: alumni@liverpool.ac.uk.

  • Can I use the campus facilities after graduation, visit the library or guild etc…?

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    You’re welcome to come back to campus anytime you like! During weekends most departments will be closed but alumni can still access the Liverpool Campus libraries, or the University of Liverpool in London campus library. Click here to find out how. Please be aware that many facilities are not currently open due to Covid-19 and those that are open will be limited to staff and students only.

  • I am due to graduate soon, is there any way of extending my library membership?

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    Library cards expire on the last day of term. If you have a Library card that has now expired and you are yet to graduate, we can convert your student card to a visitor card, which expire upon graduation; this would allow you to continue to access the Library, but for reference purposes only. You may find this is done automatically and your Library access is uninterrupted; if this is not the case please speak to Library staff.

    As soon as you graduate you can apply for an Alumni card, which will enable you to borrow up to ten books for two weeks at a time.

  • Do you have a social media account I can follow?

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    We do! We have Facebook, LinkedIn, Twitter  and Instagram! We’d love it if you followed us so that we can keep you updated on what’s happening at the University, upcoming events and much more.

  • I’m not interested in coming back for events just yet, can you send me a recording?

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    Unfortunately we don’t have the facilities to record a lot of our events, but we do offer a series of professional development webinars that you might be interested in. We add all of our upcoming events to our website so if you don’t want to receive invitations, you are still welcome to register for any of our events.

  • I’m considering further study, what options do I have?

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    Alumni progressing to on campus full or part-time postgrad taught study can receive a £1000 reduction in tuition fees for entry 2019. Full details about the Postgraduate Progression Award can be found here. You can also get a 10% discount on Continuing Education short courses or English Language courses.

  • What if I don’t want to receive emails from the University?

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    We’ll be sad to see you go but you can opt out of communications from us at any time. Just complete our contact preferences form here and we’ll update these on our database. You can chose to receive communications from us again at any time, just email us on alumni@liverpool.ac.uk if you change your mind.