Greenbank Student Village

Results and Clearing: What Happens Next?

Are you waiting to have your place at the University of Liverpool confirmed, considering joining us through clearing, or eagerly awaiting your accommodation offer? Here is what you need to know...

How it Works

We understand the next few weeks are some of the most important in your life and we want to make the transition to University as easy as possible for you. The information below provides a one stop shop for everything you need to know from when you will receive an offer of accommodation through to what you need to do to arrive into your hall.

All students who have applied for accommodation and are successfully offered a place to study are guaranteed an offer of accommodation either in University Halls or with our University Approved Private Providers. This includes Clearing and Insurance offer holders. 

Should you have any questions, our team are on hand to help and are available from:

Thursday 18 August and Friday 19 August 8am - 6pm

Before and after this, you can call us between 9am and 5pm Monday to Friday

Accommodation Hotline: 0151 795 0319

You can also contact us by email, but please be aware we receive a very high volume of correspondence so there may be a delay in response. 

Accommodation Email:

How to Apply

If you have not yet applied for accommodation, don't worry you still can! You can do so through the Application Portal

You can find out more information on How to Apply here

We ensure that all students who want accommodation will receive it either within our University Owned Halls, or in our University Approved Halls with Kaplan and Student Roost. They have some excellent ensuite accommodation that is very close to campus so you can have a great experience living with us! Please do not book directly with Kaplan or Student Roost, we will send you an offer for these. Subject to demand, we may also offer additional properties or accommodation providers. These will continue to be excellent places to stay; close to campus, affordable and ensuite. 

If you are an Insurance Choice or Clearing student who has not yet applied for accommodation, you can do so as soon as you have received your student ID number. You can find more information on this here. You will still be able to receive an offer of accommodation with us or our approved halls. 

Accommodation is guaranteed to all students including Clearing and Insurance offer holders providing you have applied for accommodation by 31 August 2022. The guarantee is for a place in University Owned or with one of our Preferred Private Providers. Preferences are not guaranteed.

How we Allocate

We allocate accommodation on a first come, first served basis, and only once you are have confirmed your place at the university and have been updated to an Expected Entrant in our student record system. Students who are an unconditional offer holder and not waiting for their results will be allocated throughout the year. Students who are conditional offer holders will be allocated following their results once we know you have secured a place at the University of Liverpool. 

We will always try to take into account your preference of hall, but this is not always possible, and we will offer our best available room to you. Rest assured, you will love all of our accommodation!

If you are a priority student who is either Under 18 years old or requiring some specific requirements in your accommodation to support you, we will prioritise your application and ensure where possible we can meet your needs. You can find out more about our priority accommodation here

You can view our full Undergraduate Accommodation Application and Allocation Policy here.

How we Offer

Most Undergraduate offers are sent from 22 August, and can take a few weeks depending on the demand for accommodation. Students who applied early will receive an offer first, and those who applied later on in the year will be offered in the weeks following. We expect for most students to receive an offer of accommodation by early September. 

You will receive your offer of accommodation from us to your registered email address please make sure your email address is correct and up to date on Liverpool Life and you are not using an old school email address as you will miss out on your offer of accommodation. 

You will be given 48 hours to read through your Student Licence via Liverpool Life and accept your offer, and if this expires or you reject it, there is no guarantee we will be able to offer you any alternatives. There is no deposit required to secure your booking. Please ensure you read through the Terms and Conditions before accepting your licence. 

You offer will be for a hall and a room type, we will provide you with your room number early September, this helps us put together a great flat mix for you to have the best experience. 

If you receive an offer for a place with Kaplan or Student Roost, this will be sent via email so keep a look out. Through the email, you will be guided to a dedicated booking link with the provider you have been offered. Please be aware that you may be required to pay a deposit/rent advancement and provide a guarantor. More information will be provided on this if you are offered. 

How you Accept

Accepting your offer is simple, just go back into Liverpool Life once you have received your offer email for accommodation, submit your date of birth, and then click 'accept'. It is important to make sure you check through the terms and conditions as you are signing up to our Student Accommodation Licence.

You will also have a seven day ‘cooling off period’ where you can cancel your Student Accommodation Licence.  If you cancel after the cooling offer period, depending on the circumstances, you may be liable for the dates shown on your licence.

If you have applied as part of a guarantee, you will need to accept your first offer of accommodation. If you reject this, there is no guarantee will be able to offer you alternative accommodation. We are certain that you will love your time with us no matter where you live - however, there is a room move waiting list that you can sign up to once you have accepted your offer.

Please remember that your three preferences are not guaranteed. If we cannot offer you one of your preferences, we will offer the next best available room. 

If you receive an offer for accommodation with our University Approved Private Providers, the contract will be with the provider themselves and not the University of Liverpool.  Please read the content of the offer email which will detail the accommodation, provider and further information on this.

You can find out more information about Kaplan and Student Roost here.

How you Arrive

Once you receive your room number in early September, you will also be invited to book an arrival slot to be able to secure your check in at your hall. We have plenty of spaces available from Thursday 15 to Sunday 18 September. You'll receive further information on this later in August by email.

You'll also receive an invite to complete your Pre-Arrival Induction. This gives you all the information you need to know about what to expect, what to bring and how to have a brilliant time living with us. If you want more information on what to expect, you can check out Halls Life for more information, tips and activities.

If you have accepted a place with Kaplan or Student Roost, they will also provide you with some great Pre-Arrival information to ensure your transition is smooth and enjoyable. 

We also recommend that you join us on Facebook and Instagram @livunihalls to keep up to date with everything you need to know.

International Arrivals

If you are arriving internationally to the UK to check into your accommodation, our halls are open 24/7 ready to welcome you.

For full information and guidance on arriving to the UK, plus details of the meet and greet service, please visit our International Advice and Guidance Website.


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